Communication Policies
Business Navachar School (BNS)
Business Navachar School (BNS) is committed to maintaining clear, timely, secure, and professional communication with students, parents, faculty members, applicants, partners, and other stakeholders.
These Communication Policies govern all official communications made through email, SMS, WhatsApp, mobile applications, telephone calls, and other digital communication platforms used by Business Navachar School.
39. Email Communication Policy
Business Navachar School may use email as an official communication channel for academic, administrative, operational, and promotional purposes.
Official emails may include:
- Admission Confirmation
- Admission Status Updates
- Fee Payment Receipts
- Student Registration Details
- Student ID Information
- Batch Allocation
- Timetable
- Learning Resources
- Assignment Notifications
- Academic Announcements
- Event Invitations
- Workshop Registrations
- Seminar Updates
- Faculty Communications
- Certificates
- Newsletters
- Business Education Updates
- Promotional Information
Users are responsible for providing a valid and active email address.
Participants are advised to regularly check their inbox and spam/junk folders.
Business Navachar School shall not be responsible for missed communications resulting from incorrect email addresses or issues with third-party email providers.
40. SMS Communication Policy
Business Navachar School may send SMS communications for important notifications including:
- OTP Verification
- Admission Updates
- Fee Payment Reminders
- Batch Information
- Event Reminders
- Emergency Announcements
- Schedule Changes
- Examination Notifications
- Attendance Alerts
- Certificate Collection Information
SMS services may depend on telecom network availability.
Delivery delays caused by telecom operators or mobile service providers are beyond the control of Business Navachar School.
Participants may opt out of promotional SMS where applicable, while essential academic and administrative communications will continue.
41. WhatsApp Broadcast Policy
Business Navachar School may communicate with students and stakeholders through official WhatsApp Business Accounts, Broadcast Lists, Groups, and Communities.
WhatsApp communication may include:
- Admission Guidance
- Program Information
- Class Reminders
- Weekly Learning Updates
- Event Invitations
- Workshop Announcements
- Business Tips
- Learning Resources
- Digital Notes
- Important Notices
- Emergency Messages
- Student Support
Only official BNS WhatsApp numbers should be considered authentic communication channels.
Participants should not share confidential information through unofficial WhatsApp numbers.
BNS reserves the right to moderate WhatsApp Communities and remove members who violate community guidelines.
42. Push Notification Policy
Business Navachar School mobile applications and digital platforms may send push notifications for:
- Class Reminders
- Assignment Deadlines
- Attendance Updates
- Event Notifications
- Workshop Announcements
- Learning Content
- Business News
- Faculty Messages
- Student Portal Updates
- Technical Maintenance
Users may manage push notification preferences through their device settings or application preferences, where available.
Disabling push notifications may result in missing important academic updates.
43. Telephone Communication Policy
Business Navachar School may contact students, parents, faculty members, applicants, and partners through telephone calls for legitimate educational and administrative purposes.
Telephone communication may include:
- Admission Counselling
- Program Guidance
- Fee Assistance
- Batch Confirmation
- Event Coordination
- Parent Communication
- Student Support
- Technical Assistance
- Feedback Collection
- Emergency Communication
Calls may be made during reasonable business hours unless an emergency requires immediate contact.
For quality assurance, training, dispute resolution, or security purposes, telephone conversations may be recorded where permitted by applicable law. Participants will be informed where such recording practices apply.
Business Navachar School representatives will never ask for confidential banking passwords, UPI PINs, OTPs, or other sensitive authentication credentials during telephone calls.
Communication Preferences
Participants may manage their communication preferences for non-essential communications, including:
- Email Newsletters
- Promotional SMS
- WhatsApp Broadcasts
- Marketing Campaigns
- Event Invitations
Requests to opt out of promotional communications may be submitted through official BNS communication channels.
Essential academic, legal, administrative, security, and emergency communications cannot be opted out of while a participant remains associated with BNS.
Responsible Communication
Business Navachar School is committed to ensuring that all official communications are:
- Accurate
- Respectful
- Professional
- Timely
- Secure
- Relevant
- Educational
Users are expected to communicate respectfully with BNS staff, faculty members, mentors, and other participants across all communication channels.
Abusive language, harassment, threats, spam, impersonation, or misuse of communication platforms may result in suspension of communication privileges and other appropriate action.
Communication Security
To protect users and institutional communication systems:
- Official communications will only originate from authorized BNS channels.
- Participants should verify suspicious messages before responding.
- Personal passwords, OTPs, and financial credentials should never be shared with anyone claiming to represent BNS.
- Any suspected fraudulent communication should be reported immediately to the BNS Administration.
Communication Record Retention
Business Navachar School may retain official communication records, where appropriate, for:
- Academic Administration
- Student Support
- Legal Compliance
- Dispute Resolution
- Institutional Quality Improvement
Communication records are managed securely and accessed only by authorized personnel.
Contact for Communication Support
For communication-related queries or to update your communication preferences, please contact:
Business Navachar School (BNS)
- 📧 info@businessnavacharschool.com
- 📱 WhatsApp Support: +91 72086 28671
- 📞 Admission Helpline: +91 72086 28671
- 📞 +91 70218 39703
- 🌐 Website: www.businessnavacharschool.com